Privacy Policy
What we collect, why we collect it and what you can ask us to do about it.
Effective date: January 1, 2026 · Last updated: August 1, 2026
This policy explains what information Food House collects through this website, how we use it, who we share it with and what choices you have. We have tried to write it in plain English rather than legal shorthand.
1. Information We Collect
When you use this website we may collect the following categories of information:
- Information you give us. Your name, email address, phone number, delivery address, order contents, reservation details, job application information and anything you write in a message or notes field.
- Information collected automatically. Your IP address, browser type and version, device type, operating system, referring page, pages viewed and the dates and times of your visits.
- Cookies and similar technologies. Small files stored on your device that keep your order bag between pages, remember preferences and help us understand how the site is used.
- Payment information. On a live site, card details would be collected and processed by a third-party payment provider. We would not store full card numbers on our own systems.
We do not knowingly collect personal information from children under 13.
2. How We Use Your Information
We use the information described above to:
- Prepare, fulfil and deliver food orders you place with us
- Confirm, modify and manage table reservations
- Respond to enquiries, feedback and catering requests
- Process and evaluate job applications
- Send marketing emails where you have asked to receive them
- Improve the website, our menu and our service
- Detect, prevent and address fraud, abuse or technical problems
- Comply with legal, tax and food-safety obligations
3. Our Basis for Processing
Where required by law, we process personal information on one or more of the following bases: to perform a contract with you (for example, fulfilling an order); with your consent (for example, marketing email); to comply with a legal obligation; or for our legitimate interests in operating and improving the restaurant, provided those interests are not overridden by your rights.
4. How We Share Information
We do not sell your personal information. We may share it with:
- Service providers who work on our behalf, such as payment processors, delivery partners, reservation platforms, email providers and website hosts
- Professional advisers such as accountants, insurers and lawyers where reasonably necessary
- Authorities where we are required to do so by law, regulation, subpoena or court order
- A successor entity in connection with a merger, acquisition or sale of assets
Service providers are permitted to use your information only to perform services for us.
5. Cookies
This website uses cookies and browser storage for two purposes: keeping your order bag intact as you move between pages, and remembering interface preferences. Most browsers let you refuse or delete cookies through their settings. Blocking cookies may prevent the online ordering feature from working correctly.
6. How Long We Keep Information
We keep personal information only as long as we need it for the purposes described in this policy, or as long as the law requires. Order and reservation records are typically retained for accounting and tax purposes. Marketing contact details are kept until you unsubscribe. Unsuccessful job applications are typically retained for twelve months unless you ask us to delete them sooner.
7. Your Rights and Choices
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Ask us to delete information we no longer need to keep
- Object to or restrict certain processing
- Opt out of marketing email at any time using the unsubscribe link
- Ask that we do not sell or share your personal information (we do not sell it)
To exercise any of these rights, contact us using the details in the final section. We will not treat you differently for exercising them.
8. Security
We use administrative, technical and physical safeguards designed to protect personal information, including encrypted connections and restricted internal access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Third-Party Links
This website may link to third-party services such as delivery apps, map providers, social media platforms and review sites. Those services have their own privacy policies and we are not responsible for their practices. We encourage you to read them.
10. Changes to This Policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be highlighted on the website. Continuing to use the site after an update means you accept the revised policy.
11. How to Contact Us
Questions about this policy or about how we handle personal information can be sent to:
Food House Restaurant
218 Bleecker Street, New York, NY 10014
Email: privacy@foodhousedemo.com
Phone: (212) 555-0147
Back to the Good Part
Enough legal text. Have a look at the menu instead.